• by Vikram Gajjala

Process Driven Enterprise

A process-driven organization or enterprise achieves its business objectives by managing activities procedurally. An organization's processes harness and focus your teams' efforts to deliver on your strategy, meet your customer needs, and win new customers.

These process-driven enterprises combine their expertise and technology to boost overall efficiency. Two of the most dominant qualities of process-driven enterprises are agility and flexibility. These are vital in helping your firm respond to any issues that it may face effectively. They also put your firm in an excellent position to meet its objectives, like the objective to build a larger customer base.
 

A process-driven firm can apply their high agility and flexibility in:

• Achieving high productivity using little resources.
• Marketing their products and services faster when a new market emerges.
• Scaling their operations to access the global market.
• Responding to and keeping up with mandatory regulatory requirements.
• Embracing innovation as part of their daily operations.

Business processes are composed of the day-to-day activities of a firm. Some processes are more structured, while others are unstructured. An example of a structured process is in high-volume manufacturing.
A good example of an unstructured process is a service tailored to meet specific users' needs, like media services. Improving these activities improves the efficiency of the business's operations as a whole.
In a nutshell, an enterprise that can easily apply effective process management will simultaneously satisfy their customers while also meeting their objectives.

What are the benefits of business process management to enterprises? Let's highlight some of them below.

Benefits Of Business Process Management in Process-Driven Enterprises
 

1. Faster Decision-Making

Fast decision-making is the hallmark of any successful firm. Speed and high agility can help firms to accomplish their tasks effectively. Effective business management supports faster decision-making by allowing firms to automate processes and high‐volume tasks. Therefore, process-driven enterprises can make fast decisions repeatedly and divert saved time and attention to other aspects that can build the business.
 

A good example of a process-driven enterprise that thrives on fast decision-making is a food truck business. In this setting, the staff usually need to incorporate fast decision-making in their operations due to the high number of (potential) customers passing through the food truck. In addition, customers do not like to wait long in line. Therefore, serving them faster is key in retaining these customers.

2. Higher Quality Decision-Making

Effective business process management ensures that the decision-makers have all the essential information they need to make better decisions. Process-driven enterprises integrate automation into their decision-making processes. These decisions should be correctly aligned with the objectives that your firm wishes to achieve.
 

Consistency and timeliness are the qualities of a great decision, and these are part and parcel of process-driven firms. Process-driven enterprises can capitalize on emerging opportunities in the market faster while being more proactive at responding to threats.
 

3. More Cost-Effective Decisions

Effective business process management helps firms to go for the best options that will prevent them from making poor investments. Any firm wishing to remain profitable in the long-term has to minimize wasting financial resources. It enables them to maximize their returns. They can achieve this by reducing the time spent in performing manual tasks and more time selling to boost the bottom line.

How Process-Driven Enterprises Can Use Business Process Management Effectively

Integrating it into your operations is essential in light of the numerous benefits that business process management can give your firm. So, how can you effectively use business process management for your business? Let's highlight that below.

1. Determine Your Firm's Needs

Evaluating your company's needs entails identifying the processes that can deliver massive returns when improved.

In addition, evaluation of your needs also entails:

• Identify the specific areas of your business processes where bottlenecks exist.
• Identifying your business process that is significantly contributing to high customer dissatisfaction.
• Establish the specific points in your business processes to cut unnecessary costs.
   

These best practices will help firms improve their processes and meet their project timelines. The firms must remember that the business project management they choose should be quickly implemented and allow them to meet their objectives fast.

2. Analyze Your Project

After carefully choosing its optimum project, a firm has to analyze its processes. The firm can create new processes altogether or improve the existing processes and make them more efficient and effective. A firm that uses improved versions of the existing processes will enjoy consistently "step by step" improvements without needing to make a single giant leap that they may not be able to afford.

3. Scaling up

Business process management will yield greater returns if firms embark on consistent improvements over time. This is because firms have the chance to familiarize themselves with the technology better and leverage it more efficiently to realize the gains they need.

4. Automating Your Processes

The next step requires firms to automate processes and decisions they previously made manually. This helps to make better decisions in their operations much faster. One area in which automation can prove quite valuable is monitoring and analyzing performance metrics and KPIs. Here, the firms can take remedial measures and build more efficient processes.

5. Select the best Business Process Management (BPM) product

There are different BPM products with different capabilities that include reducing costs, improving agility, and increasing efficiency. Some have better payback time and turnaround time than others. You should go for the BPM that has the features you desire as a firm. One example of this BPM product is an IBM software that comes with fast process implementation and offers a collaborative social platform. It also supports content management and mobile processes.

Final Take Away

Every process-driven firm should strive to boost its efficiency by integrating the best business process management project. It will help them generate higher revenues, cut costs, and remain profitable in the long run. If you’re goal this year is to improve your processes, the experts at Assay would love to hear from you. Contact us on phone or by filling out the form below.